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Virginia MicroComputer Services offers repair services on a wide range of computer products.  If you have a question on a particular model, call us at (703) 491-6502, or e-mail.  Please visit the VMCS Store Information Page for hours of operation, directions to our service center, and additional phone numbers.

We are also pleased to supply technical support for just about every problem or question you might have.  With a combined total of almost 50 years experience in computer service and retail, your question about computer hardware, Point of Sale/Accounting software, printers and networks is sure to be answered.  Feel free to search through the following links for answers to any questions you may have.  If your question is still not answered, please visit us or contact us via e-mail .

Labor Rates

Estimate Fee:  $29.00

This fee is waived if the equipment is repaired.  Written estimates are provided for insurance purposes.

Standard Labor Rate:  $89.00/hr

This rate is applicable during normal business hours, and does not include parts or travel charges.

Warranty Work
VMCS performs warranty work for Epson and Okidata.  If there is no problem found, it is subject to the $29.00 checkout fee.  Standard trip charges apply if warranty work is done on-site.  A proof of purchase is required for all warranty work.

Non-Warranty Repairs
 Non-warranty repairs are performed on Epson, Okidata, Star Micronics, Commodore, Amiga, and most MS-DOS based machines.  Repairs are billed at the standard labor rates plus the price of any parts and consumables required.

On-Site Service
On-site service is performed for businesses in the Northern Virginia area.  On-site repairs are billed at the standard labor rates plus a trip charge.  On-site calls will be accepted for business locations only (in-home service not available).  Standard Trip charges are:

Zone 1 - $25.00

Dale City, Lake Ridge, Potomac Mills, Woodbridge

Zone 2 - $50.00

Fairfax, Fredericksburg, Manassas, Springfield, Stafford

Zone 3 - $100.00

Fauquier, Washington DC

Contract Maintanance
Hardware:
 On-site and depot contracts available.  Loaner equipment available.

Software:
Telephone support contracts available for Network systems, The General Store and Champion accounting. 

If you're not sure which zone you're in, or for points beyond our standard service areas, please call (703) 491-6502 or e-mail.

Support is available on this site for the following product:

See if your problem is addressed by the product's manufacturer on the Web: